Tompkins Canada is committed to protecting your privacy and the confidentiality of your personal information and has developed this policy to ensure these goals. The collection and use of personal information is fundamental to our business of providing financial products and services for our customers. That includes treating your personal information fairy and with care.

Personal Information Is information that is specific to you and includes your name, address. age and other identifiers such as your SIN, income. assets and liabilities, as well as your financial and employment records. Personal information may also include whether or not credit is extended, the way in which you use our products and services and to whom information is disclosed.

At Tompkins Canada, we take our commitment to securing your privacy very seriously. We have appointed a member of our management team as Tompkins Canada's Privacy Officer. The Privacy Officer is responsible for analyzing all personal information handling practices at Tompkins Canada and insuring that our Privacy Policy is up to date and in force at all limos. Our employees and representatives are informed about tho importance of privacy and recolvo information periodically to update thorn about our Privacy Policy and related policies. Each employee and representative of Tompkins Canada is responsible for the personal information under his or her control.

There are a number of reasons why we collect and use personal information. Either before or at the time we collect personal information, we will explain how we intend to use it and limit collection and use to those purposes. We will ask for your Wither consent before it can be used for any other purpose. We obtain most of the information about you directly from you. Additional information may be obtained via credit reporting agencies and other third party sources.

Personal information is collected to establish a relationship and to serve your financial needs. It is used.

• to venty your Identity;
• to determine the suitability of our products and services;
• to evaluate your application for financing, particularly with respect to credit risk;
• to understand your financial needs are determine which financial products or related services may be of use to you and help meet your needs. and to offer those to you either ourselves or organizations with which we have strategic alliances;
• to comply with legal requirements and regulations

We will protect your information. whether in electronic or paper based format, with strict safeguards and security measures, to protect it from unauthorized access. disclosure or misuse. We review our security procedures regularly to ensure that they are being properly administered and that they remain effective and appropriate.

Tompkins Canada has prepared this plain language Privacy Policy to keep you inlormed. It is made available to the public in paper loon at the address set out below. and In electronic form at Tompkins Canada. Updated versions of this Privacy Policy may be posted on Tompkins Canada's website.

If you have any questions or concerns regarding your privacy or this Privacy Poicy. you should direct them to Tompkins Canada's Privacy Officer at the telephone, e-mail address or mailing address below.

6230 Shawn Drive, Mississauga, ON L5T 1J8

905.455.6260

privacy@tompkinsconnect.ca